Mossing With Love – Privacy Policy

1. Data Collection

We collect personal data when you:

• Place an order

• Create an account

• Subscribe to our services

• Contact us via forms or email

• Browse our website (via cookies and analytics)

We may collect the following information:

• Name, delivery address, email address, phone number

• Purchase history and subscription preferences

• Payment details (processed securely via Wix Payments, PayPal, Stripe – card information is not stored)

• Website usage data through cookies and analytics tools

2. Why We Collect Your Data

We collect this information to:

• Process and deliver your orders

• Manage your subscriptions and loyalty rewards

• Send order confirmations, shipping updates, and customer service responses

• Provide personalised experiences and website improvements

• Send marketing communications (if you opt-in)

You may opt out of marketing emails at any time by clicking the unsubscribe link in our emails.

3. Third-Party Services

Your data may be securely shared with:

• Payment providers: Wix Payments, PayPal, Stripe (please confirm which ones you use)

• Shipping providers: [Insert shipping services, e.g. Royal Mail, DPD, Evri/Hermes]

• Analytics and marketing tools: Google Analytics, Facebook Pixel (please confirm whether these are active)

👉 Please confirm:

• Are Google Analytics and Facebook Pixel active on your site?

• Which payment and shipping services you use?

We do not sell or rent your personal data to third parties.

4. Data Security

We are committed to protecting your personal information:

• SSL encryption is used on all pages for secure browsing.

• Payments are processed via PCI-compliant third-party providers.

• Customer account passwords are encrypted and not accessible by us.

5. Your Rights

You have the right to:

• Access the personal data we hold about you

• Request corrections to your personal data

• Request deletion of your personal data and account

• Withdraw consent for marketing communications

To exercise your rights, please contact us at:
Email: [Insert your contact email]
Phone: [Optional]

We will respond to all requests within 30 days.

6. Cookies

We use cookies to:

• Enable website functionality (essential cookies)

• Track website performance and visitor interactions (analytics cookies)

By using our website, you consent to our use of cookies.
You may control or block cookies at any time through your browser settings.

We recommend you review our [Cookie Policy] for full details.

7. Children’s Privacy

Our website and services are not intended for individuals under the age of 18.
We do not knowingly collect personal information from minors.
If you believe a minor has provided us with personal data, please contact us immediately to have it removed.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
We will notify you of any significant changes via email or through a notice on our website.

9. Legal Jurisdiction

This Privacy Policy is governed by the laws of the United Kingdom.
By using our website, you consent to the exclusive jurisdiction of UK courts for any disputes.